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| 1. | What hard drive capacity does this unit supports? | | Answer: This unit supports up to 2tb; sata 1 or sata 2. |
| 2. | Does this unit support Solid state drives? | | Answer: No, this unit doesn't support SSD drives. |
| For One-Touch Backup (OTB) function, please see manual. | | Note: OTB function can only backup data files; anything on program files will not be supported. | | | 3.5" SATA Hard Drive | | | 1. | Attach hard drive to the unit. | | 2. | Interface Connections:
- For desktops, plug USB cable directly into the port located at the rear of your PC.
- For notebooks, plug USB cable into any ports located on the notebook.li>
- Please refrain from using external USB hubs or other case USB ports (for PCs).
| | 3. | Plug the power adaptor into the unit and turn it on; make sure the hard drive has vibrations. | | 4. | Windows will detect and pre-install drivers automatically. | | 5. | Make sure hard drive is partitioned / formatted through disk management (for new drives). | | 6. | Older hard drives, please verify under disk management that your drive is partitioned / formatted. You may need to assign a new drive letter manually. | | 7. | 7. For OTB, extract the downloaded OTB to a folder. Select copy from and copy to folder; push the OTB button on the unit and it should start the backup. |
| | | Note: Notebook or desktop units from proprietary companies like Compaq, Dell, HP, etc. may have security features that blocks detection of the drive when installed to other units or enclosures. |
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